Privacy Policy
Last updated: June 16, 2025
1. Introduction
Future Energy EnerHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website futureenergy-enerhub.com or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Information provided in forms, surveys, or customer service interactions
- Payment and billing information for purchased services
- Communication preferences and newsletter subscriptions
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process transactions and send related information
- To send newsletters and marketing communications (with consent)
- To respond to your inquiries and provide customer support
- To improve our website and services
- To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
- With your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie management system or your browser settings.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
8. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Future Energy EnerHub
1245 Bay Street, Suite 400
Toronto, ON M5R 3K4
Canada
Email: [email protected]
Phone: (416) 485-0483